Thank you for your interest in this website located at www.acorntech.com (the “Website”) that is owned, operated and controlled by Acorn Technologies (collectively “Acorn Technologies,” “we,” “our”, or “us”). The terms “you”, “your”, and “yours” refer to anyone accessing, viewing, browsing, visiting or using the Website.
WHAT INFORMATION DO WE COLLECT?
Information we collect is generally of two types – personally identifiable information and non-personally identifiable information. Personally identifiable information comprises any information that can help us identify or locate an individual, including, without limitation, an individual’s name, address, e-mail address, telephone number and credit card number. Non-personally identifiable information comprises information that does not by itself identify an individual and generally includes anonymous information about an individual’s use of the Website, for example, information concerning date and time of visit, pages of the Website visited, path through the Website, IP address, type of browser and operating system used.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION? AND WHY?
We collect personally identifiable information only when you specifically and knowingly disclose such information. This information is generally collected when you register on the Website to open a user account, communicate with us either by e-mail, over the telephone or in any other manner including when you call our associates. If you disclose your personal information, we will only store and use such information that we need to meet your requests and our legitimate business objectives. We primarily use your personal information to provide you an improved and customized online experience and service. We may also use the information we collect from you for the purpose of providing you with technical support, customer service, account maintenance and to comply with any requirements of law.
HOW DO WE COLLECT YOUR NON-PERSONAL INFORMATION? AND WHY?
HOW DO WE SHARE THE INFORMATION THAT WE COLLECT?
Our Service Providers
We may disclose your personally identifiable information to our service providers and strategic partners. These third party service providers will have access to personal information needed to perform their functions but may not use it for other purposes.
We may disclose your personally identifiable information or otherwise use such information to communicate with you if required or permitted to do so by law or in the good-faith belief that such action is necessary to: (i) conform to legal requirements or comply with legal process or any governmental request; (ii) protect and defend the rights or property of Acorn Technologies and its users and licensees; (iii) enforce our applicable service agreements; or (iv) protect the personal safety or interests of Acorn Technologies’ employees and consultants, other users of the Website, or members of the public in urgent circumstances. We may also disclose any of your personal information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect the legitimate legal and business interests of Acorn Technologies.
Aggregated General Information
We may share aggregated general information about the Website with our corporate partners, investors, advertisers or others. Aggregate general information includes without limitation the number of users of the Website, revenue including payments by the users, usage statistics and user feedback. Aggregated general information does not include any personally identifying information that could be used to contact or identify you.
Change of Control
In the event that another company acquires all or substantially all of the assets related to the Website, or if we experience some other change of control event such as merger, insolvency, bankruptcy or receivership, we reserve the right to include any or all user-related information among the assets transferred to the acquiring company. We cannot guarantee that any entity receiving such information in connection with any of these transactions will comply with all the terms of this policy.
We take appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, users’ information. We restrict access to your personally identifying information to employees who need to know that information in order to operate, develop or improve our products, services and the Website. Our servers are protected by firewalls and are physically located in secure data facilities to further increase security. We use Secure Socket Layer (SSL) technology for mutual authentication, data encryption and data integrity. While no computer is 100% safe from outside attacks, we believe that the steps we have taken to protect your personal information drastically reduce the likelihood security problems to a level appropriate to the type of information involved. If you have any questions regarding which measures and techniques we use, feel free to contact us.
During the online account registration process you can review, change or remove the information you have submitted. We aim to keep our information about you as accurate as possible and encourage you to promptly update your information if it changes. You may, at any time, access your information to update, modify or delete any inaccuracies by accessing your account through the Website. You may also request us to remove your account information from our databases and we will try to remove as much information as possible. However, as we generally keep information related to past transactions for our records, we will not be able to completely remove your information.